Diverted to Delhi (2002)

Diverted to Delhi (2002) poster

An Australian shopper phoning Coles Myer, an English housewife ringing Harrods and a New York stockbroker calling American Express all have one thing in common―their customer service queries are likely to be re-routed to India and answered by Indians impersonating local operators. It’s an increasingly attractive business proposition―labour and set-up costs are low yet the staff is keen and highly educated. Diverted to Delhi follows university graduates through a training course as they put aside their own identities and learn to speak and think like their international callers.

Director: Greg Stitt
Genre: Documentary
Runtime: 55 min
Release Date:

Screenplay

Cinematography: Joel Peterson
Production: Kachin Holdings Pty Ltd
Original Language: en
More Films by Director: Greg Stitt
More Films in Genre: Documentary

Frequently Asked Questions

What is Diverted to Delhi about?
An Australian shopper phoning Coles Myer, an English housewife ringing Harrods and a New York stockbroker calling American Express all have one thing in common―their customer service queries are likely to be re-routed to India and answered by Indians impersonating local operators. It’s an increasingly attractive business proposition―labour and set-up costs are low yet the staff is keen and highly educated. Diverted to Delhi follows university graduates through a training course as they put aside their own identities and learn to speak and think like their international callers.
Who directed Diverted to Delhi?
Diverted to Delhi was directed by Greg Stitt.
How long is Diverted to Delhi?
Diverted to Delhi has a runtime of 55m (55 minutes).
What genre is Diverted to Delhi?
Diverted to Delhi is a Documentary film.